2009-12-17
Frost & Sullivan Recognizes GN Netcom With Customer Value Enhancement Award
Company wins Prestigious Award for Excellence, Innovation, Focus on Customer ROI
San Antonio, TX - (December 17, 2009) – GN Netcom, a world leader in innovative headset solutions, today announced that it has received Frost & Sullivan’s prestigious 2009 Customer Value Enhancement Award in the Enterprise Headset Market World category. The award is presented each year to the company that has
demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products.
"One of the largest enterprise headset manufacturers in the world, GN Netcom has consistently created value for its customers by delivering innovative products and leveraging its extensive market expertise and understanding of customer needs,” explained Mohamed Alaa Saayed, Industry Analyst, Unified Communications, Frost &
Sullivan.
“From device integration through multi-use headsets, to communication application integration through UC-enhanced headsets, to anytime, anywhere communications through one of the largest and most innovative ranges of wireless headsets, GN Netcom's portfolio addresses key customer pain points and helps business users
become more efficient and productive," continued Saayed.
With a strong focus on Unified Communications and multiuse options, GN Netcom consistently delivers value for its customers. In addition, the Company’s patented integration optimizes the end-user experience, insuring an increasing return on investment for the entire spend on Unified Communications.
“We continuously strive to adapt and enhance our line through the creation and delivery of innovative products that fit our customers’ needs,” said Jerry Mayo, president, GN Netcom, Inc. “We are dedicated to analyzing and understanding the changing nature of the workplace and the way enterprise headsets could help solve
different business communication challenges, and are thrilled that Frost & Sullivan has recognized our accomplishments in this area.”